What it is
Experience design is the process of designing processes, operations, goods, and resources around the quality of the end-user's experience.
Why it matters
An effective experience design strategy is able to greatly enhance the quality of the experience for the end-user, which will result in higher value, revenue and other opportunities for the provider.
Where it's going
Upcoming technologies such as Augmented/Virtual Reality and Speech Recognition are unravelling new interaction interfaces upon which greater development in experience design can be advanced upon.
Applications of Experience Design
Questions about Experience Design
- What are the key ideas of experience design?
- What are a few key tools of the trade?
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